This privacy policy explains how Alpenblick Transport GmbH collects, uses, and protects personal information gathered through our online platform and related services. Protecting your privacy is important to us.
We collect various types of information to provide and improve our services. This may include: - Information you provide directly to us: Such as your name, contact details (excluding email or phone in this policy context), professional information, and details about your logistics needs or preferences when you use our site, request a quote, or communicate with us. - Information collected automatically: When you visit our site, we may automatically collect technical information, including your IP address, browser type, operating system, referring URLs, information about your visit (like pages viewed, time spent on pages), and how you interact with our platform. This is often collected through cookies and similar technologies.
We use the information we collect for various purposes related to our logistics and transportation services: - To provide and manage the services you request, including freight forwarding, route planning, vehicle tracking, toll management, consulting, and load optimization. - To process transactions and manage your account. - To communicate with you regarding your inquiries, requests, or services. - To improve our services, understand user needs, and develop new features. - To ensure the security and integrity of our online platform and prevent fraud. - To comply with legal obligations and regulatory requirements. - For internal administrative purposes, such as data analysis and auditing.
We process your personal information based on several legal grounds as required by applicable data protection laws, including the General Data Protection Regulation (GDPR): - Performance of a contract: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract (e.g., providing transportation services). - Legal obligation: When processing is necessary to comply with a legal obligation we are subject to. - Legitimate interests: When processing is necessary for our legitimate business interests, provided that these interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, marketing our services, preventing fraud). - Consent: Where you have given explicit consent for specific processing purposes (e.g., for certain types of marketing communications).
We may share your personal information with third parties in limited circumstances: - With service providers and partners who assist us in operating our business and providing our services (e.g., carriers, logistics partners, IT service providers). These third parties are contractually bound to protect your information and use it only for the purposes we specify. - When required by law, regulation, legal process, or governmental request. - To protect our rights, property, or safety, or the rights, property, or safety of others. - In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for their direct marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
As a logistics company operating internationally, your personal data may be transferred to and processed in countries outside of your own. When transferring data across borders, we ensure that appropriate safeguards are in place to protect your information, such as using standard contractual clauses approved by the European Commission or relying on the recipient country having been deemed to provide an adequate level of protection.
Under applicable data protection laws, you have certain rights regarding your personal information. These may include the right to: - Access the personal information we hold about you. - Request rectification of inaccurate or incomplete data. - Request erasure of your personal information under certain conditions. - Request restriction of processing your personal information. - Object to the processing of your personal information on grounds relating to your particular situation or for direct marketing. - Request data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller. - Withdraw your consent at any time where processing is based on consent. - Lodge a complaint with a supervisory authority.
Our site may use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve our site, analyze usage patterns, and remember your preferences. You can manage your cookie preferences through your browser settings.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
For questions or requests regarding this privacy policy or your personal data rights, please send a written request to:
Alpenblick Transport GmbH
Industriestraße 15
80331 Munich
Germany